Handmade in Germany
30 Days Return Policy
Technical Support 06232 / 2984175

Frequently asked questions

Care and Maintenance

How do I take care for my DR!FT-Racer?

The drive unit of the DR!FT-Racer is designed in such a way that you can free it from dust and hair with few handles. In addition, each DR!FT-Racer will have a cleaning tool attached, which can be used to free your Racer in seconds of dust.

How sensitive is DR!FT against dust and pollution?

Dust and above all lint and hair are always a problem with small RC-cars. We have also come up with something special here. The drive unit of the DR!FT-Racer is designed not to collect hairs. If necessary, cleaning is easy and without tools possible. In addition, we are currently working on the feature, where the vehicle electronics detects when cleaning is necessary and this will be displayed to you via the app.

If I have technical problems with my DR!FT-Racer, is there anybody I can contact?

In addition to product development, we will set up a service center in Speyer, Germany. You can then contact us at any time. It is our demand to develop products that offer extraordinary gaming-fun. So it is very important to us that these products are capable of intensive and long-term use. Should there ever be a problem, we will take care of it. "Made in Germany" means for us that you always have a contact person and many years of fun with our products.

Will there be spare parts?

Yes, one of the main pillars of our company philosophy is to produce products that offer long-term and sustainable value. And because we produce everything here in Germany, this will be easy to handle. It goes without saying that an extensive supply of spare parts is also part of this. For example, all motors and the built-in battery are equipped with plug-in connectors. This allows them to be exchanged easily in the service at any time. With the help of video repair instructions you can even do it yourself.

Answer not found?
Use our contact form to ask us your question to the contact form